livesport Casino & Sportsbook Terms

These terms govern your use of livesport, our online gaming and sportsbook platform. When you open an account with us, you agree to these conditions. We operate under jurisdiction-restricted licensing, meaning our services are available only where local law permits.

This page sets out our core policies on account creation, deposits, withdrawals, bonuses, disputes, and your rights and responsibilities. We have written these terms in plain English so you can understand what you are agreeing to. If anything is unclear, our support team (available in English) can provide guidance.

Our services include football and tournament betting (Liga 1, Piala AFF, Champions League), live-dealer tables (Evolution Gaming blackjack, roulette, baccarat), arcade games (Aviator, Sweet Bonanza), and esports markets (Mobile Legends, Free Fire). All are governed by the terms below.

Account Opening and Eligibility

To open an account on livesport, you must provide accurate personal information: legal name, date of birth, address, and national ID number. We use this information for identity verification (KYC) and fraud prevention. Providing false information is grounds for account suspension and forfeiture of your balance.

You must be eligible under the laws of your jurisdiction to use our services. We do not knowingly accept users from jurisdictions where gaming is prohibited by law. You are responsible for verifying that access to livesport complies with your local laws before you register.

We reserve the right to reject an account application or suspend an active account if we suspect fraud, money laundering, or violation of these terms. If your account is suspended, we will retain your balance and notify you of the reason via email.

You must provide true, current, and complete information.
You are solely responsible for the confidentiality of your password and 2FA code.
You may not share your account with anyone or use multiple accounts to circumvent our limits.
We may suspend or close your account at any time if we suspect abuse or breach of these terms.

Deposits, Withdrawals, and Funding

We accept deposits through local payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each method has a minimum deposit and standard processing window. We display these at checkout before you confirm a deposit.

Your balance is held in your livesport account and may be used across all game categories (football, live-dealer, arcade, esports) without placing a new deposit. Your balance is denominated in IDR (Indonesian Rupiah) or the local currency of your region.

Withdrawals are subject to our standard risk-review window, typically 1–2 business days. Once approved, we initiate a transfer to your chosen payment method. Settlement time depends on your bank's clearing schedule; mobile banking and local payment transfers are often fastest. We do not guarantee "instant" withdrawals, as banking settlement is outside our control.

Withdrawal limits: We enforce daily and monthly withdrawal limits based on your account tier and verification status. These limits are displayed in your account settings and are designed to manage risk and comply with anti-money-laundering regulations.

Bonus Terms and Promotions

We occasionally offer bonus credits or promotional offers (e.g., deposit matches, free-spin bundles). All bonuses are subject to specific conditions that we display at the time of the offer. These conditions typically include wagering requirements (a multiplier of the bonus amount that you must stake before the bonus is released as real money) and game restrictions (certain games may not contribute to wagering requirements).

Bonuses are non-transferable and have an expiration date. If you do not use a bonus within the specified period, it expires and is removed from your account. We reserve the right to cancel or modify promotions at any time with notice.

If we suspect you are using bonus credits in violation of the bonus terms (for example, placing bets designed to exploit mathematical loopholes), we may void the bonus and related winnings. Bonus abuse is grounds for account suspension.

Game Rules and Settlement

Each game category (football markets, live-dealer tables, arcade games, esports) has its own rules, published in the game's info panel or our FAQWhen you place a bet or stake, you agree to these rules.

Football markets settle when the match result is official (typically minutes after full-time whistle). Liga 1, Piala AFF, and Champions League markets all follow standard football settlement rules. Live-dealer tables settle instantly when the round closes. Arcade games like Aviator and Sweet Bonanza settle within milliseconds of your spin.

If we identify a settlement error (e.g., incorrect odds applied, system crash mid-game), we will contact you within 24 hours and correct your balance. Our decision on disputed settlements is final, but you may request a second review by our compliance team within 7 days of notification.

Dispute Resolution

If you believe we have made an error in settlement, balance calculation, or game outcome, contact our support team via your account message centre or our FAQProvide a detailed description of the issue, including the date, game, and amount involved.

We will investigate and respond within 5 business days. If we find an error, we will credit your account immediately. If we find no error, we will explain our decision in writing. You may then request escalation to our senior compliance team; this review typically takes a further 5 business days.

If you remain unsatisfied after our internal review, you may pursue dispute resolution through your payment provider (bank or e-wallet). We cooperate with payment provider investigations and will provide transaction records as needed.

Note: We do not offer third-party arbitration for gaming disputes. All disputes are resolved through our internal compliance process and, if necessary, your payment provider's dispute mechanism.

Data Security and Privacy

We store your personal information under standard encryption (SSL/TLS) and access controls. Your KYC documents (ID photos, address proofs) are encrypted and retained for regulatory compliance. We do not share your personal data with third parties except as required by law or to process payments through your chosen provider.

For a full explanation of how we collect, use, and protect your data, see our privacy policyWe recommend enabling two-factor authentication (2FA) on your account to add a second layer of security.

If you suspect your account has been compromised (unauthorized login, funds moved without your approval), contact our support team immediately. We can reset your password, disable your 2FA, and review suspicious transactions.

Liability and Limitations

To the extent permitted by law, livesport is not liable for indirect, incidental, or consequential losses arising from your use of our platform (e.g., lost earnings, emotional distress). Our liability is limited to the amount of your account balance at the time of the claim.

We are not responsible for service interruptions caused by factors outside our control: internet outages, payment provider failures, or third-party platform issues (e.g., Evolution Gaming server downtime). However, if an interruption occurs while you are mid-game, we will review the game history and ensure you are credited or refunded fairly.

Account Closure and Withdrawal

You may close your livesport account at any time by contacting our support team. When you close your account, we will verify your identity, process any pending withdrawal, and retain your personal data only as required by law (typically 5–7 years for tax and anti-money-laundering compliance).

If your account is closed and you later wish to rejoin livesport, you must open a new account with updated information. We will not automatically restore deleted accounts.

Amendment of Terms

We may amend these terms at any time. We will notify you of material changes by email or by posting an updated version on this page with a revised effective date. Continued use of livesport after the effective date of amendments means you accept the new terms.

If you do not agree with amended terms, you may close your account and request a full withdrawal of your balance within 30 days of the amendment date.

Jurisdiction and Legal Compliance

livesport operates under jurisdiction-restricted licensing. Our services are available only where local law permits. You are responsible for verifying that your access and use of livesport comply with the laws of your own jurisdiction.

We do not offer our services in jurisdictions where online gaming is prohibited by law. If you access livesport from a prohibited jurisdiction, you do so at your own risk, and we reserve the right to suspend your account and withhold your balance pending legal clarification.

These terms are governed by the laws applicable to the jurisdiction in which livesport is licensed. Any legal action or dispute arising from these terms shall be resolved under that jurisdiction's laws and procedures.

Contacting livesport

If you have questions about these terms, our policies, or your account, contact our support team via your livesport account message centre or our FAQWe respond in English and aim to reply within 24 hours on business days.

For legal or compliance inquiries, you may also reach our legal team through your account. These inquiries typically require 5–7 business days for review and response.

By using livesport, you acknowledge that you have read, understood, and agree to these terms. Thank you for being part of our platform.